Case Studies

The Fund now deals with about 600 individual cases each year and pays regular weekly grants to nearly 250 elderly people on very low incomes. We receive many testimonials and letters of thanks from beneficiaries and family members. Because the work involves a good deal of routine and is subject to business-like practice and processes, it is sometimes easy to overlook the human stories behind each case. We hope these brief extracts adequately convey what we do and what it can mean for those we help. Names and locations have all been changed in order to respect confidentiality.

was demobbed from the Navy in 1946 and started as an engineer with BT in the following year. After nearly 25 years service with the company he was ‘ill-health’ retired in 1972 following a stroke. Now in his 80’s his fragile health has collapsed and he has had to go into a residential care home. George’s wife is happy with where he has been placed and is anxious that he is able to remain there. Unfortunately there is a funding gap on the care home fees and their savings have been wiped out meeting this cost. Following an approach through SSAFA Forces Help the Fund is helping to meet this cost with a weekly grant, thus ensuring that George doesn’t have to move to another and unfamiliar home.

is employed by BT in London as a Customer Advisor in a retail function. She is 34 years old and married with two small children. Her husband was recently made redundant and their joint income has plummeted revealing unserviceable debts of which she was largely unaware. The situation is stressful and the relationship is under great pressure. Following a referral to the company’s Employee Assistance Programme, Theresa has received practical advice about negotiating a workable arrangement with their creditors. The Fund has stepped in and cleared arrears of council tax and a number of overdue utility bills thus making sure that house and home are secure for the time being.


More case studies

We hope these brief extracts put across what we do and what it can mean to those we help. Names and locations have all been changed inorder to respect confidentiality.