The Fund now deals with about 600 individual cases each year and pays regular weekly grants to nearly 250 elderly people on very low incomes. We receive many testimonials and letters of thanks from beneficiaries and family members. Because the work involves a good deal of routine and is subject to business-like practice and processes, it is sometimes easy to overlook the human stories behind each case. We hope these brief extracts adequately convey what we do and what it can mean for those we help. Names and locations have all been changed in order to respect confidentiality.


is employed by BT in London as a Customer Advisor in a retail function. She is 34 years old and married with two small children. Her husband was recently made redundant and their joint income has plummeted revealing unserviceable debts of which she was largely unaware. The situation is stressful and the relationship is under great pressure. Following a referral to the company’s Employee Assistance Programme, Theresa has received practical advice about negotiating a workable arrangement with their creditors. The Fund has stepped in and cleared arrears of council tax and a number of overdue utility bills thus making sure that house and home are secure for the time being.
We hope these brief extracts put across what we do and what it can mean to those we help. Names and locations have all been changed inorder to respect confidentiality.
